PUCHONG, 15 June 2020 – The #ImpactTolongHantar initiative organized by Impact Malaysia had been successfully concluded with providing delivery aid across the country in a duration of 84 days during the Movement Control Order (MCO) and Conditional Movement Control Order (CMCO) period. Impact Malaysia is an initiative from Impact Integrated, which is a Company Limited by Guarantee under the Ministry of Youth & Sports.

With an expenditure of RM147,662.54 on delivery cost and donations towards communities in need, #ImpactTolongHantar initiative has successfully aided 50,016 people including front-liners and 15,498 households across Malaysia. The initiative is a collaborative effort by Impact Malaysia to help organizations, groups and individual donors that are facing issues in terms of logistics and delivery of essential goods during the MCO and CMCO period.

More than 40 NGOs, associations and companies had utilized the #ImpactTolongHantar delivery service to deliver essential supplies, food, Personal Protective Equipment (PPE) and others to the B40 groups, shelters, food bank, front-liners and various groups that have been affected by the COVID-19 pandemic.

The #ImpactTolongHantar initiative connected both organizations and individuals with the affected communities through micro and medium-sized delivery partners including cooperation with National Disaster Management Agency (NADMA) to deliver essential supplies through the assistance of the Royal Malaysian Air Force (RMAF). The initiative’s main delivery partners were BungkusIt, GoGet, Mr Speedy, Recommend.my and The Lorry. The services of Pos Malaysia were also utilized especially for the deliveries to Sabah and Sarawak. In addition to the NGOs, #ImpactTolongHantar also partnered with Pak Grocer in sponsoring delivery costs for grocery orders in Klang Valley.

Throughout #ImpactTolongHantar operations, the initiative complied with the strict regulations set by the Ministry of Health (MOH), Ministry of Women, Family and Community Development (KPWKM) and Department of Social Welfare (JKM) to ensure the health and safety of aid providers, delivery partners, aid receivers and front-liners.

Dipti Kumar, CEO of Malaysian Collective Impact Initiative (MCII), said, “Throughout the project collaboration, we knew we could count on #ImpactTolongHantar in terms of reliability and commitment. Without #ImpactTolongHantar initiative, our project would not have been possible. The deep level collaboration meant that MCII could focus on procuring funding, contacting beneficiaries and securing basic groceries whilst #ImpactTolongHantar managed the full deliveries from store to house. A big thank you to the #ImpactTolongHantar team for working weekdays and weekends to ensure that those who needed it the most received their groceries!”

Mohd Syazwan Mokhtar, General Manager of The Lost Food Project, said, “#ImpactTolongHantar was one of the first to step up in aiding NGOs such as The Lost Food Project when announcements of MCO was made. The delivery and logistics solutions provided by them were very helpful to us in overcoming the strict restrictions implemented. The quick and efficient response by #ImpactTolongHantar has enabled us to continue to serve our beneficiaries without lapse and we are very thankful for their amazing support.”

The #StrongerTogether campaign organized by Pestle & Mortar Clothing had successfully managed to raise a total of RM15,031.10 from the sale of 7 exclusively designed t-shirts. RM11,005 was donated to 6 different beneficiaries through #ImpactTolongHantar initiative to provide meals for 217 people over the span of 7 days throughout Selangor, Sandakan and Kota Kinabalu.

Hugh Koh, Co-Founder of Pestle & Mortar Clothing, said, “Our dream has always revolved around “Pestle & Mortar Clothing” being a platform for others. Our partnership with #ImpactTolongHantar was one of the many. We hope to continue to champion others in the years to come.”

The excess amount of RM4,026.10 was used to purchase essentials and food from 4 small sundry shops in Kuala Lumpur which was donated to the refugee communities. Satria Malik, one of the sundry shop owners, had reduced the cost of her products in order to help more people to receive the aids. This joint campaign does help small businesses to keep up with the tough times and provide relief to those in need at the same time.

The #ImpactTolongHantar initiative has been fully managed by officers under Impact Integrated through working remotely from home based on the new norms. A team of Case Officers was formed specifically for this initiative.

Norliyana Hanisa Jaafar (Puteh) said, “I really enjoyed working on this initiative and at the same time I am glad to have been able to help the various groups of people including the beneficiaries and front-liners. It was good to know that there were many e-hailing companies in Malaysia such as Mr Speedy and Recommend.my, to name a few, that were ready to help the Malaysian community.”

Radin Muhammad Farhan Bin Radin Abdul Razak mentioned that, “As we needed to adapt to the new norm which is working remotely from home, at first it was a bit challenging for me, however, after some time, I became used to it. Despite the late nights, the best thing about this job is the happy faces of the beneficiaries, young and old, when they receive their food and essential supplies.”

Junaidi Al-Johary Bin Jamil also commented, “The #ImpactTolongHantar initiative is a good initiative in which we were able to offer a different kind of aid to the underprivileged communities. Instead of helping selected beneficiaries, we managed to cover all the NGOs who partnered with us, in giving aid to the underprivileged communities.”

Ahmed Faris Amir, CEO of Impact Malaysia and Project Manager of #ImpactTolongHantar initiative, said, “To date, I am proud to announce that #ImpactTolongHantar initiative has been able to help a total of 50,016 people, 15,498 households and spent RM147,662.54 on delivery and donations. Out of which, we have helped to deliver 15,048 cooked food, 15,781 PPE & sanitary items, 18,259 groceries and served 9,990 front-liners, 1,198 students and 77 charity homes. This is our way of helping our communities, this is our way of creating positive social impact during this national crisis. I would like to thank all of our NGO partners, delivery partners and, most importantly, my amazing team whom has made #ImpactTolongHantar a huge success.”

For further information, kindly visit https://impact.my/tolong-hantar-en, Facebook/Twitter at @impactdotmy, or Instagram at @impactmsia.

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